ASSOCIATE PATIENT CARE COORDINATOR - BROOKLYN, NY
Company: Optum
Location: Brooklyn
Posted on: October 15, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together. Optum Radiology, part of Optum, has
an immediate opening for a friendly, patient focused and detailed
oriented Associate Patient Care Coordinator to join our team.
Associate Patient Care Coordinator is responsible for the
completion of set processes and protocols. Works cooperatively with
all members of the care team to support the vision and mission of
the organization, deliver excellent customer service and adhere to
Lean processes. Supports the teams in meeting financial, clinical
and service goals. The Associate Patient Care Coordinator greets
and registers patients in a prompt, pleasant and helpful manner, as
well as instructs, directs, and schedules patients and visitors.
The Associate Patient Care Coordinator receives payments from
patients, issues receipts and posts payment data. Schedule: Monday
through Friday a 37.5-hour work week, between the hours of 7:00 am
to 5:00 pm. The schedule will be determined by the supervisor upon
hire. Location: 1783 Stillwell Ave. Ground Floor, Brooklyn, NY
11223 Primary Responsibilities: Greets patients as they arrive and
manage appropriate standard wait times Complete check-in and
check-out tasks to include insurance verification, as well as
authorizations verifications, and copy required documents Collects
co-payments, co-insurance, and deductibles and issues receipts
Processes walk-in patients and visitors Answers phones and
schedules appointments Answer telephone calls, re-direct calls as
appropriate, assist callers with questions or concerns, and take
messages as needed Manages medical records (maintains, files/scans,
prepares for schedule) Prioritizing incoming calls Ensures all
correspondence is scanned and/or filed, processes requests for
medical records release and maintains appropriate logs, etc
Establish and maintain effective working relationships with
patients, employees, and the providers Schedules procedural
appointments Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group?
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include: Paid Time Off which you start to
accrue with your first pay period plus 8 Paid Holidays Medical Plan
options along with participation in a Health Spending Account or a
Health Saving account Dental, Vision, Life& AD&D Insurance
along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan Education
Reimbursement Employee Discounts Employee Assistance Program
Employee Referral Bonus Program Voluntary Benefits (pet insurance,
legal insurance, LTC Insurance, etc.) More information can be
downloaded at: http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. Required
Qualifications: High School Diploma/GED (or higher) 1+ years of
receptionist or customer service experience in a healthcare setting
Intermediate level of computer proficiency (including Microsoft
Outlook, Teams) Ability to travel 10% of the time if needed to
cover other offices
Preferred Qualifications: Ability to speak Mandarin or Cantonese
Experience as a receptionist in a healthcare setting Experience
working with an electronic health records Knowledge and ability to
learn and apply job functions, and minimal medical terminology
knowledge
Soft Skills: Ability to work independently and as a team, and
maintain good judgment and accountability Demonstrated ability to
work well with health care providers Strong organizational and time
management skills Ability to multi-task and prioritize tasks to
meet all deadlines Ability to work well under pressure in a
fast-paced environment Excellent verbal and written communication
skills; ability to speak clearly and concisely, conveying
information in a manner that others can understand, as well as
ability to understand and interpret information from others
New York Residents Only: The salary range for New York residents is
$16.00 to $28.27 per hour. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. At UnitedHealth Group, our mission is
to help people live healthier lives and make the health system work
better for everyone. We believe everyone-of every race, gender,
sexuality, age, location and income-deserves the opportunity to
live their healthiest life. Today, however, there are still far too
many barriers to good health which are disproportionately
experienced by people of color, historically marginalized groups
and those with lower incomes. We are committed to mitigating our
impact on the environment and enabling and delivering equitable
care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission. Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. UnitedHealth Group is
a drug - free workplace. Candidates are required to pass a drug
test before beginning employment. #RPO, #Red
Keywords: Optum, Milford , ASSOCIATE PATIENT CARE COORDINATOR - BROOKLYN, NY, Other , Brooklyn, Connecticut
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